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Course categories

FUNCTION SPECIFIC [ONLINE] 
 BANK'S PRODUCTS AND SERVICESSummary

STANDARD BANK OPS POLICIES AND PROCEDURES SERIES 
 STANDARD BANK OPS POLICIES AND PROCEDURE [FOR CASH OFFICERS]Summary
 STANDARD BANK OPS POLICIES AND PROCEDURES [FOR CUSTOMER SERVICE OFFICERS]Summary
 STANDARD BANK OPS POLICIES AND PROCEDURES [FOR CASH AND TELLER OFFICERS]Summary
 STANDARD BANK OPS POLICIES AND PROCEDURES [FOR FUNDS TRANSFER OFFICERS]Summary
GENERIC [ONLINE] 

SKILLSOFT E-COURSES 

NEGOTIATION ESSENTIALS 
 NEGOTIATION ESSENTIALS: CommunicatingSummary
 NEGOTIATION ESSENTIALS: PersuadingSummary
 NEGOTIATION ESSENTIALS: What is Negotiation?Summary
 NEGOTIATION ESSENTIALS:Planning For NegotiationSummary

INTERPERSONAL COMMUNICATION SERIES 
 INTERPERSONAL COMMUNICATION: Being ApproachableSummary
 INTERPERSONAL COMMUNICATION: Communicating AssertivelySummary
 INTERPERSONAL COMMUNICATION: Communicating with ConfidenceSummary
 INTERPERSONAL COMMUNICATION: Listening EssentialsSummary

CRITICAL THINKING SKILLS 
 CRITICAL THINKING ESSENTIALS: Applying Critical Thinking SkillsSummary
 CRITICAL THINKING ESSENTIALS: What Is Critical Thinking?Summary
 DEVELOPING FUNDAMENTAL CRITICAL THINKING SKILLSSummary

LEADERSHIP ESSENTIALS 
 LEADERSHIP ESSENTIALS: Building Your Influence as a LeaderSummary
 LEADERSHIP ESSENTIALS: Communicating VisionSummary
 LEADERSHIP ESSENTIALS: Leading Business ExecutionSummary
 LEADERSHIP ESSENTIALS: Leading ChangeSummary
 LEADERSHIP ESSENTIALS: Leading with Emotional IntelligenceSummary
 LEADERSHIP ESSENTIALS: Motivating EmployeesSummary

LEADING TEAMS SERIES 
 LEADING TEAMS: Building Trust and CommitmentSummary
 LEADING TEAMS: Dealing With ConflictSummary
 LEADING TEAMS: Developing the Team and its CultureSummary
 LEADING TEAMS: Fostering Effective Communication and CollaborationSummary
 LEADING TEAMS: Motivating and Optimizing PerformanceSummary

WRITING & PRESENTATION SERIES 
 BASIC PRESENTATION SKILLS: Planning a PresentationSummary
 BUSINESS GRAMMAR: The Mechanics of WritingSummary
 BUSINESS WRITING: How to Write Clearly and ConciselySummary

FOR MANAGERS 
 BUSINESS ETHICS FOR MANAGERSSummary
 DECISION MAKING: The FundamentalsSummary
 MANAGEMENT ESSENTIALS: DelegatingSummary
 MOVING FROM MANAGEMENT TO LEADERSHIP SIMULATIONSummary
 PROBLEM SOLVING: The FundamentalsSummary
 THE MODEL LEADERSummary

PROFESSIONAL SKILLS 
 BEING AN EFFECTIVE TEAM MEMBERSummary
 Essential Skills for Professional Telephone CallsSummary
 TIME MANAGEMENT:Planning & Prioritizing Your TimeSummary
 USING E-MAIL AND INSTANT MESSAGING EFFECTIVELYSummary
EXECUTIVE SUMMARIES 
 21 EXECUTIVE SUMMARIES Summary
FUNCTION SPECIFIC [CLASSROOM] 
 BASIC CREDIT Summary
 BASIC SELLIING SKILLS AND CUSTOMER RELATIONSHIP MANAGEMENTSummary
 UNDERWRITING AND EVALUATING RISK: THE ZENITH BANK APPROACHSummary
 BRANCH OPERATIONS MGTSummary
 BUSINESS WRITING & PRESENTATION SKILLSSummary
 SALES, MARKETING & CUSTOMER RELATIONSHIP MANAGEMENT Summary
 INTENSIVE CREDIT Summary
 INTERMEDIATE CREDITSummary
 LEADERSHIP 101Summary
 LEADERSHIP 102Summary
 LEADING THE HIGH PERFORMANCE SALES TEAMSummary
 MICROSOFT OFFICE EXCEL 2007Summary
 OPERATIONAL RISK MANAGEMENT Summary
 THE WHOLE MANAGER PROGRAMMESummary
GENERAL [ACCESS FOR ALL] 
 COMMUNICATE WITH IMPACTSummary
GENERIC [CLASSROOM] 
 Demo Course
 MANDATORY CONTINUING PROFESSIONAL EDUCATION {CLASSROOM}
TEST 

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