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FUNCTION SPECIFIC [ONLINE] 
 BANK'S PRODUCTS AND SERVICESSummary
 IT SECURITY AWARENESSSummary

STANDARD BANK OPS POLICIES AND PROCEDURES SERIES 
 ISO AWARENESS TRAINING
 STANDARD BANK OPS POLICIES AND PROCEDURE [FOR CASH OFFICERS]Summary
 STANDARD BANK OPS POLICIES AND PROCEDURES [FOR CUSTOMER SERVICE OFFICERS]Summary
 STANDARD BANK OPS POLICIES AND PROCEDURES [FOR CASH AND TELLER OFFICERS]Summary
 STANDARD BANK OPS POLICIES AND PROCEDURES [FOR FUNDS TRANSFER OFFICERS]Summary
GENERIC [ONLINE] 

CUSTOMER SERVICE 

SKILLSOFT E-COURSES 

PROFESSIONAL SKILLS 

LEADERSHIP ESSENTIALS 
 DEVELOPING A HIGH PERFORMANCE ORGANISATION
 THE VOICE OF LEADERSHIP: EFFECTIVE LEADERSHIP COMMUNICATION STRATEGIES
 MANAGING CHANGE: DEALING WITH RESISTANCE TO CHANGE
 WORKPLACE CONFLICT: STRATEGIES FOR RESOLVING CONFLICTS
 THE VOICE OF LEADERSHIP: SELF ASSESSMENT AND MOTIVATIONSummary

SUPERVISORY SKILLS 
 CREATING AND MAINTAINING A POSITIVE WORK ENVIRONMENT
 MANAGING EFFECTIVE BUSINESS MEETINGS
 MANAGEMENT ESSENTIALS: CONFRONTING DIFFICULT EMPLOYEE BEHAVIOUR
 MANAGEMENT ESSENTIALS: TREATING YOUR DIRECT REPORT FAIRLY

INTERPERSONAL COMMUNICATION SERIES 
 GETTING RESULTS WITHOUT DIRECT AUTHORITY: INFLUENCING YOUR BOSS
 GETTING RESULTS WITHOUT DIRECT AUTHORITY: BUILDING RELATIONSHIPS AND CREDIBILITY

SELF-MASTERY 
 ANGER MANAGEMENT ESSENTIALS: MANAGING AND CONTROLLING ANGER
 WORKING FOR YOUR INNER BOSS: PERSONAL ACCOUNTABILITY
EXECUTIVE SUMMARIES 
 21 EXECUTIVE SUMMARIES Summary
FUNCTION SPECIFIC [CLASSROOM] 
 BASIC CREDIT Summary
 BASIC SELLIING SKILLS AND CUSTOMER RELATIONSHIP MANAGEMENTSummary
 BRANCH OPERATIONS MGTSummary
 BUSINESS WRITING & PRESENTATION SKILLSSummary
 SELLING, NEGOTIATION & CUSTOMER RELATIONSHIP MANAGEMENT Summary
 LEADERSHIP 101Summary
 LEADERSHIP 102Summary
 LEADING THE HIGH PERFORMANCE SALES TEAMSummary
 MICROSOFT OFFICE EXCEL 2007Summary
 OPERATIONAL RISK MANAGEMENT Summary
 THE WHOLE MANAGER PROGRAMMESummary

HR SERIES 
 ESTABLISHING THE CONDITIONS FOR A LEARNING CULTURE
GENERAL [ACCESS FOR ALL] 
 COMMUNICATE WITH IMPACTSummary
GENERIC [CLASSROOM] 
 BUSINESS COMMUNICATIONSummary
 CUSTOMER SERVICE FOR HIGH PERFORMANCE
 SUPERIOR CUSTOMER SERVICE SKILLS TRAINING
 Demo Course
 MANDATORY CONTINUING PROFESSIONAL EDUCATION {CLASSROOM}
TEST 
LEADERSHIP [CLASSROOM] 
 PEOPLE MANAGEMENT MASTERCLASSSummary

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