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Course categories

FUNCTION SPECIFIC [ONLINE] 
 BANK'S PRODUCTS AND SERVICESSummary
 IT SECURITY AWARENESSSummary

STANDARD BANK OPS POLICIES AND PROCEDURES SERIES 
 ISO AWARENESS TRAINING
 STANDARD BANK OPS POLICIES AND PROCEDURE [FOR CASH OFFICERS]Summary
 STANDARD BANK OPS POLICIES AND PROCEDURES [FOR CUSTOMER SERVICE OFFICERS]Summary
 STANDARD BANK OPS POLICIES AND PROCEDURES [FOR CASH AND TELLER OFFICERS]Summary
 STANDARD BANK OPS POLICIES AND PROCEDURES [FOR FUNDS TRANSFER OFFICERS]Summary
GENERIC [ONLINE] 

CUSTOMER SERVICE 

SKILLSOFT E-COURSES 

WRITING & PRESENTATION SERIES 
 BUSINESS GRAMMAR: COMMON USAGE ERRORSSummary
 BUSINESS GRAMMAR: PUNCTUATIONSummary
 BASIC PRESENTATION SKILLS: DELIVERING A PRESENTATIONSummary
 BASIC PRESENTATION SKILLS: Planning a PresentationSummary
 BUSINESS GRAMMAR: The Mechanics of WritingSummary
 BUSINESS WRITING: How to Write Clearly and ConciselySummary

PROFESSIONAL SKILLS 
 DEVELOPING THE RIGHT ATTITUDE FOR PERFORMING UNDER PRESSURESummary
 GIVING CONSTRUCTIVE CRITICISMSummary
 COMMUNICATING WITH PROFESSIONALISM AND ETIQUETTESummary

LEADERSHIP ESSENTIALS 
 MONITORING AND IMPROVING PERFORMANCESummary
 THE VOICE OF LEADERSHIP: SELF ASSESSMENT AND MOTIVATIONSummary
 THE VOICE OF LEADERSHIP: INSPIRATIONAL LEADERSHIPSummary

INTERPERSONAL COMMUNICATION SERIES 
 GETTING RESULTS WITHOUT DIRECT AUTHORITY: PERSUASIVE COMMUNICATIONSummary
EXECUTIVE SUMMARIES 
 21 EXECUTIVE SUMMARIES Summary
FUNCTION SPECIFIC [CLASSROOM] 
 BASIC CREDIT Summary
 BASIC SELLIING SKILLS AND CUSTOMER RELATIONSHIP MANAGEMENTSummary
 BRANCH OPERATIONS MGTSummary
 BUSINESS WRITING & PRESENTATION SKILLSSummary
 SELLING, NEGOTIATION & CUSTOMER RELATIONSHIP MANAGEMENT Summary
 LEADERSHIP 101Summary
 LEADERSHIP 102Summary
 LEADING THE HIGH PERFORMANCE SALES TEAMSummary
 MICROSOFT OFFICE EXCEL 2007Summary
 OPERATIONAL RISK MANAGEMENT Summary
 THE WHOLE MANAGER PROGRAMMESummary

HR SERIES 
 ESSENTIALS OF INTERVIEWING AND HIRING: CONDUCTING AN EFFECTIVE INTERVIEW
 PERFORMANCE APPRAISAL ESSENTIALS: Conducting Traditional AppraisalsSummary
 HR AS BUSINESS PARTNER: USING METRICS AND DESIGNING STRATEGIC INITIATIVESSummary
 HR AS BUSINESS PARTNER: MANAGING TALENT FOR ORGANIZATIONAL SUCCESSSummary
 HR AS BUSINESS PARTNER: LINKING HR FUNCTIONS WITH ORGANIZATIONAL GOALSSummary
 HR AS BUSINESS PARTNER: FROM COST CENTER TO STRATEGIC PARTNERSummary
GENERAL [ACCESS FOR ALL] 
 COMMUNICATE WITH IMPACTSummary
GENERIC [CLASSROOM] 
 BUSINESS COMMUNICATIONSummary
 CUSTOMER SERVICE FOR HIGH PERFORMANCE
 SUPERIOR CUSTOMER SERVICE SKILLS TRAINING
 Demo Course
 MANDATORY CONTINUING PROFESSIONAL EDUCATION {CLASSROOM}
TEST 
LEADERSHIP [CLASSROOM] 
 PEOPLE MANAGEMENT MASTERCLASSSummary

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