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Course categories

FUNCTION SPECIFIC [ONLINE] 
 ONLINE MARINE INSURANCE TRAINING FOR CSU OFFICERSSummary
 BANK'S PRODUCTS AND SERVICESSummary
 IT SECURITY AWARENESSSummary

HR SERIES 
 ESSENTIAL OF INTERVIEWING AND HIRING: BEHAVIORAL INTERVIEW TECHNIQUESThis course requires an enrolment keySummary
 Course Fullname 101This course requires an enrolment key
 ESSENTIALS OF INTERVIEWING AND HIRING: CONDUCTING AN EFFECTIVE INTERVIEWSummary
 ESTABLISHING THE CONDITIONS FOR A LEARNING CULTURE

STANDARD BANK OPS POLICIES AND PROCEDURES SERIES 
 ISO AWARENESS TRAININGThis course requires an enrolment key
 STANDARD BANK OPS POLICIES AND PROCEDURE [FOR CASH OFFICERS]Summary
 STANDARD BANK OPS POLICIES AND PROCEDURES [FOR CUSTOMER SERVICE OFFICERS]Summary
 STANDARD BANK OPS POLICIES AND PROCEDURES [FOR CASH AND TELLER OFFICERS]Summary
 STANDARD BANK OPS POLICIES AND PROCEDURES [FOR FUNDS TRANSFER OFFICERS]Summary
EXECUTIVE SUMMARIES 
 21 EXECUTIVE SUMMARIES Summary
FUNCTION SPECIFIC [CLASSROOM] 
 BASIC CREDIT Summary
 BASIC SELLIING SKILLS AND CUSTOMER RELATIONSHIP MANAGEMENTSummary
 BRANCH OPERATIONS MGTSummary
 BUSINESS WRITING & PRESENTATION SKILLSSummary
 SELLING, NEGOTIATION & CUSTOMER RELATIONSHIP MANAGEMENT Summary
 LEADERSHIP 101Summary
 LEADERSHIP 102Summary
 LEADING THE HIGH PERFORMANCE SALES TEAMSummary
 MICROSOFT OFFICE EXCEL 2007Summary
 OPERATIONAL RISK MANAGEMENT Summary
 THE WHOLE MANAGER PROGRAMMESummary
GENERAL [ACCESS FOR ALL] 
 COMMUNICATE WITH IMPACTSummary
GENERIC [CLASSROOM] 
 BUSINESS COMMUNICATIONSummary
 CUSTOMER SERVICE FOR HIGH PERFORMANCESummary
 SUPERIOR CUSTOMER SERVICE SKILLS TRAININGThis course requires an enrolment keySummary
 Demo CourseThis course requires an enrolment keySummary
 MANDATORY CONTINUING PROFESSIONAL EDUCATION {CLASSROOM}This course requires an enrolment keySummary

GENERIC [ONLINE] 
 ORIENTATION PROGRAMME

SKILLSOFT E-COURSES 
 TRAINING AND DEVELOPMENTSummary

WRITING & PRESENTATION SERIES 
 BASIC PRESENTATION SKILLS: DELIVERING A PRESENTATIONSummary
 BASIC PRESENTATION SKILLS: Planning a PresentationSummary

FOR MANAGERS 
 BUSINESS COACHING: CONDUCTING COACHING SESSIONSThis course requires an enrolment keySummary

PROFESSIONAL SKILLS 

LEADERSHIP ESSENTIALS 

CUSTOMER SERVICE 
 DEALING WITH IRRATIONAL CUSTOMERS AND ESCALATING COMPLAINTSThis course requires an enrolment keySummary
 CUSTOMER SERVICE: Confrontation And Conflict
 CUSTOMER ADVOCACY: Enhancing The Customer ExperienceSummary

CRITICAL THINKING SKILLS 
 Course Fullname 101Summary
 CRITICAL THINKING ESSENTIALS: Applying Critical Thinking SkillsSummary
 CRITICAL THINKING ESSENTIALS: What Is Critical Thinking?Summary
 DEVELOPING FUNDAMENTAL CRITICAL THINKING SKILLSSummary

SUPERVISORY SKILLS 
 USING FEEDBACK TO IMPROVE TEAM PERFORMANCESummary

INTERPERSONAL COMMUNICATION SERIES 
 INTERPERSONAL COMMUNICATION THAT BUILDS TRUSTSummary

SELF-MASTERY 
 ORGANIZATIONAL BEHAVIOR: DYNAMICS OF A POSITIVE CULTURE
 GENERATING CREATIVE AND INNOVATIVE IDEAS: MAXIMIZING YOUR CREATIVITYSummary
 GENERATING INNOVATIVE AND CREATIVE IDEAS: ENHANCING YOUR CREATIVITYSummary
 CAMPUS TO CORPORATE: MEETING NEW EXPECTATIONSSummary
TEST 
LEADERSHIP [CLASSROOM] 
 PEOPLE MANAGEMENT MASTERCLASSThis course requires an enrolment keySummary
SUSTAINABILITY 
 INTRODUCTION TO GREEN BUSINESS AND SUSTAINABILITYSummary

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